MYOB frustration

Posted on 10. Jul, 2009 by in Apple, Big Trousers News, Software

Due to MYOB’s current software licensing practices it is no longer possible to buy a new copy of MYOB Account Edge and upgrade your datafile unless you pay MYOB an extra $29 to remove the previous serial from your datafile. That is our current understanding at least, your experience may vary.

To do this you need to email your datafile to MYOB and sign a form with payment details included.

To avoid this procedure we recommend purchasing an upgrade to your software directly from MYOB.

Big Trousers will no longer sell MYOB software for installation on the Mac Platform as we consider this licensing model to be draconian and not one we would recommend being locked in to.

As rival software is available we will look into those alternatives.

Quickbooks has been around for a while and that may be an alternative.

Connected Precision Accounting Software may not be suitable for everyone but worth a look too.

We will continue to look for other, more Mac friendly accounting software packages and report back as they are tested.

UPDATE:

Perhaps there is a version of MoneyWorks that will prove useful and competitive?

5 Responses to “MYOB frustration”

  1. Artistic Reflections 10 July 2009 at 2:33 pm #

    How can MYOB demand a minimum of $29, to allow a customer, who has already paid them $500, to move their data into new accounting software?

  2. Philip 10 July 2009 at 4:39 pm #

    Myob assured me over the phone that they do not charge for this service. The pdf I got for this process did not state such a thing and in fact asked for credit card details.

  3. Philip 10 July 2009 at 4:41 pm #

    I would also like to point out that sending sensitive company files over non encrypted email transmission is a serious security risk and it would make sense for MYOB to offer a web based uploader through encryption as an alternative.

  4. Guy 2 August 2009 at 1:07 pm #

    Just shows you how stupid some companies can be with their customers, and as such companies like http://www.xero.co.nz move in and take simple market share… I welcome more insanity from MYOB, to help wipe it out.

  5. Alwin 6 August 2009 at 2:11 pm #

    Another rival software to look at is Cashflow Manager, a single entry bookkeeping software solution: http://au.cashflow-manager.com/

    As a web designer without much accounting skills, I’ve benefits from it tremendously as it saves me time and money.


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