Online support ticket system with knowledgebase

Posted on 08. Jul, 2011 by in Apple, Big Trousers News, Digital imaging, Hardware, News, Photography, Software, Video, Web design

Big Trousers online ticketing and support introduced today. It is designed for all customers who register  to report problems with content management, wordpress, computer hardware and software, email, photography and general IT.  Also available are articles in the knowledge base designed to assist your and your business. The web is no longer prohibited by desktop [...]

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Apple Inc, aapl, now second most valuable stock

Posted on 27. May, 2010 by in Apple

Apple Inc (aapl) shot ahead of Microsoft in market capitalisation yesterday to become the second largest company behind Exon-Mobil. The trend continues as investors see the value long term in Apple (aapl) stock given growth in the iPhone, iPad tablet business. Apple is now worth 222 Billion Dollars, Microsoft….219 Billion.

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Apple iPad Australian delivery delay

Posted on 15. Apr, 2010 by in Apple, Hardware

Apple has issued an advisory that iPad delivery will be delayed into Australia and all other markets due to stronger than anticipated demand in North America. While this is not good news it is not uncommon for Apple to look after it’s main market first. iPhone was released a full 12 months later here that [...]

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Keynote on auto schedule shutdown-startup

Posted on 04. Mar, 2010 by in Apple, Big Trousers News, Digital imaging, Hardware, Software, Video

A very recent installation job nearly went pear shaped when a new “feature” in iWork 09 Keynote stopped us from scheduling a shutdown of a kiosk style big screen sideshow on 3 screens. The job is a display of news and coming events on 3 big screens for The West Footscray Neighborhood House. The screens [...]

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24 inch iMac runout stock

Posted on 08. Jan, 2010 by in Apple

Designwise has the runout 24inch with wireless keyboard and mouse for $1699. We know where to get a USB version keyboard and mouse MB419X/A  iMac 24 inch for $1499. That is a wopping saving given the original price for this model.

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Guest Network set up with Linksys router and Airport Extreme

Posted on 25. Nov, 2009 by in Apple, Hardware

The Dog Cafe in Footscray asked us to install a wireless network for their clients and a connection for their Macs so that guests were protected from sharing and the office network. Also they wished to file share amongst the office network Macs. Simple, the Apple Airport Extreme with guest network and a standard Linksys [...]

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PDF Reader 2009 Update download

Posted on 14. Nov, 2009 by in Apple, Software

A lot of folks are getting this email to download an update to Adobe PDF Reader. It is Spam at least or a Trojan waiting if you click on the link. A big tip, if you are on a Mac and do not have Windows installed then an update to a Windows application is sure [...]

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Good news from Adobe

Posted on 31. Aug, 2009 by in Apple, Digital imaging, Software

As of Monday 24 August we are lowering the price of the Student Subscription edition. For annual subscribers, the subscription will drop from $49 per month to $29 per month. And for students who subscribe on a month to month basis, the price will drop from $69 to $49. With now up to a further [...]

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MYOB frustration

Posted on 10. Jul, 2009 by in Apple, Big Trousers News, Software

Due to MYOB’s current software licensing practices it is no longer possible to buy a new copy of MYOB Account Edge and upgrade your datafile unless you pay MYOB an extra $29 to remove the previous serial from your datafile. That is our current understanding at least, your experience may vary. To do this you [...]

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Easy Time Machine Setup with the Netgear ReadyNAS

Posted on 16. Apr, 2009 by in Apple, Big Trousers News, Hardware, Software

In a recent firmware upgrade for all Netgear ReadyNAS units a simple interface for configuring for network Time Machine backup under Mac OS X 10.5 has been revealed. Untill now only a complex 15 step solution was available for this unit. Many had opted for the Apple Time Capsule solution for network backups. This is [...]

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Back to my Mac, working on Billion modem router

Posted on 10. Nov, 2008 by in Apple, Hardware

Over the past few months of testing various models of Billion routers, updated firmware and configuration we have a working solution. Back to my Mac is a technology in Mac OSX Leopard that allows the user to connect to every Mac they are in control of over internet connection regardless of where they are. Each [...]

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Apple’s Time Machine saves the day

Posted on 28. Oct, 2008 by in Apple, Hardware

Recently released backup software in Apple’s new OS 10.5 Leopard, Time Machine has been found to proove invaluable when a full restore is required. A customer rang last week saying their MacBook Pro had been damaged in a “drinking” accident and along with screen damage the hard drive may have been rendered unbootable. Some fluid [...]

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WordPress iPhone app

Posted on 22. Jul, 2008 by in Apple, Big Trousers News, Web design

Announced today, the WordPress application for the iPhone. Make web additions from anywhere

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Pixelmator 1.0 released

Posted on 27. Sep, 2007 by in Apple, Digital imaging, Software

The great Photoshop killer Pixelmator was released on Tuesday this week and it packs a punch. As a 20mb download for $59 US, you can experience how Photoshop should have been made or how it may look in the future. As the worlds first GPU image processor it applies filters almost instantaneously in an interface [...]

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New iPods… AMAZING

Posted on 06. Sep, 2007 by in Apple, Hardware

Well I did not see this coming, an all new iPod range with the big surprise, an iPod Touch with iPhone like big touch screen and Wi-Fi for web browsing and iTunes for direct download. I have ordered a few and I have no idea when they will land. UPDATE: Looks like it could be [...]

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