Online support ticket system with knowledgebase

Posted on 08. Jul, 2011 by in Apple, Big Trousers News, Digital imaging, Hardware, News, Photography, Software, Video, Web design

Big Trousers online ticketing and support introduced today. It is designed for all customers who register  to report problems with content management, wordpress, computer hardware and software, email, photography and general IT.  Also available are articles in the knowledge base designed to assist your and your business. The web is no longer prohibited by desktop [...]

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Apple iPad Australian delivery delay

Posted on 15. Apr, 2010 by in Apple, Hardware

Apple has issued an advisory that iPad delivery will be delayed into Australia and all other markets due to stronger than anticipated demand in North America. While this is not good news it is not uncommon for Apple to look after it’s main market first. iPhone was released a full 12 months later here that [...]

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New Canon 5D Mk11 video rig

Posted on 06. Apr, 2010 by in Digital imaging, Hardware, Photography

I have finally assembled the components required to make better use of the Canon EOS 5D Mk11 HD video capture. This set up should allow greater stability, better focus action and view and a way better solution than just mounting on my stills tripod. I am looking forward to testing on some unsuspecting children. What [...]

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HD Video workflow

Posted on 18. Mar, 2010 by in Big Trousers News, Digital imaging, Hardware, Photography, Software, Video

Bruce from benallaonline.com.au gets up to speed with HD video. Includes 24 inch iMac, Canon 7D DSLR shooting 1080p video, loaded to Aperture 3 and edited in iMovie. Export at 720p and embedded from Vimeo upload.

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Testing HD and the Zacuto Z-Finder

Posted on 06. Mar, 2010 by in Digital imaging, Hardware

It rain and it rained big… So the Zacuto Z-Finder attached to the Canon 5D Mk11 has proved to be the pivotal device for using the DSLR as a video shoot platform. Great stability is generated by using this device alone, but I now know why I need a lanyard on it. More later..

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Keynote on auto schedule shutdown-startup

Posted on 04. Mar, 2010 by in Apple, Big Trousers News, Digital imaging, Hardware, Software, Video

A very recent installation job nearly went pear shaped when a new “feature” in iWork 09 Keynote stopped us from scheduling a shutdown of a kiosk style big screen sideshow on 3 screens. The job is a display of news and coming events on 3 big screens for The West Footscray Neighborhood House. The screens [...]

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Guest Network set up with Linksys router and Airport Extreme

Posted on 25. Nov, 2009 by in Apple, Hardware

The Dog Cafe in Footscray asked us to install a wireless network for their clients and a connection for their Macs so that guests were protected from sharing and the office network. Also they wished to file share amongst the office network Macs. Simple, the Apple Airport Extreme with guest network and a standard Linksys [...]

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ADSL2+ vs Telstra 3G Turbo modem

Posted on 22. Nov, 2009 by in Hardware

We just received our new Turbo modem from Tesltra and did an interesting speed comparison. The charts show ADSL2+ from TPG, 3G via Telstra 3G dongle, and the iPhone speed over 3G in the same location. Interesting that the iPhone has a higher download speed but the best upload was from the Turbo modem. All [...]

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Easy Time Machine Setup with the Netgear ReadyNAS

Posted on 16. Apr, 2009 by in Apple, Big Trousers News, Hardware, Software

In a recent firmware upgrade for all Netgear ReadyNAS units a simple interface for configuring for network Time Machine backup under Mac OS X 10.5 has been revealed. Untill now only a complex 15 step solution was available for this unit. Many had opted for the Apple Time Capsule solution for network backups. This is [...]

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Back to my Mac, working on Billion modem router

Posted on 10. Nov, 2008 by in Apple, Hardware

Over the past few months of testing various models of Billion routers, updated firmware and configuration we have a working solution. Back to my Mac is a technology in Mac OSX Leopard that allows the user to connect to every Mac they are in control of over internet connection regardless of where they are. Each [...]

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Apple’s Time Machine saves the day

Posted on 28. Oct, 2008 by in Apple, Hardware

Recently released backup software in Apple’s new OS 10.5 Leopard, Time Machine has been found to proove invaluable when a full restore is required. A customer rang last week saying their MacBook Pro had been damaged in a “drinking” accident and along with screen damage the hard drive may have been rendered unbootable. Some fluid [...]

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3G Billion WIFI router

Posted on 17. Apr, 2008 by in Hardware

BiPAC 7300GX 3G/ADSL2+ Wireless Router Looks like Billion have come first to market in Australia with a WIFI router that uses either 3G USB modem or ADSL2+ copper line connection. Great bit of gear for traveling bands on the road, film crews on location, or just trying to keep the kids occupied in the car [...]

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New iPods… AMAZING

Posted on 06. Sep, 2007 by in Apple, Hardware

Well I did not see this coming, an all new iPod range with the big surprise, an iPod Touch with iPhone like big touch screen and Wi-Fi for web browsing and iTunes for direct download. I have ordered a few and I have no idea when they will land. UPDATE: Looks like it could be [...]

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MacPro for Phil

Posted on 31. Aug, 2007 by in Apple, Big Trousers News, Hardware

Well I finally took delivery of a shiny new MacPro quad core Xeon. I have to say it was a decision made for me by the continuing requirements of current software. When the new iMovie failed to load that was the straw that broke the camels back. I put if off for long enough but [...]

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Briagolong iMac

Posted on 10. Aug, 2007 by in Apple, Hardware

Pat B. from the Briagolong school of Fine art just received her new iMac and writes: We are delighted with the new set up. I was nervous about tackling a new computer being correctly described as a technophobe, but I am able immediatly to do all the things I need to do, no pain at [...]

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