Big Trousers, Web, Design, Photography and new media. » Photography http://bigtrousers.com.au/blog Wordpress development, Photography and Video production, Graphic Design, Apple Hardware supplier and Social Media. Wed, 25 Apr 2012 11:51:20 +0000 en hourly 1 http://wordpress.org/?v=3.3.2 Online support ticket system with knowledgebase http://bigtrousers.com.au/blog/2011/07/online-support-ticket-system-with-knowledgebase/ http://bigtrousers.com.au/blog/2011/07/online-support-ticket-system-with-knowledgebase/#comments Fri, 08 Jul 2011 05:03:52 +0000 Philip http://bigtrousers.com.au/blog/?p=1411 ]]>

Big Trousers online ticketing and support introduced today.

It is designed for all customers who register  to report problems with content management, wordpress, computer hardware and software, email, photography and general IT.  Also available are articles in the knowledge base designed to assist your and your business.

The web is no longer prohibited by desktop and laptop computers. With exponentially growing numbers users surfing the web with handheld devices we’ve ensured that our support site is optimised whether you’re viewing it on your 27″ iMac or your iPhone 4.  Also, the support site is hosted away from  our main server so that in the event of server malfunction or maintenance, the support site will still be live and operational. Server maintenance or server downtime is reported by as as it occurs live in the support site.

Tickets are only visible to the registered user and Big Trousers admin. Once a ticket has been resolved however we can convert it’s contents into a knowledgebase item. As a result, questions that are answered and published become available by search in the knowledgebase. From time to time we will also publish tips and tricks in the knowledgebase.

We hope this will be a value to you, our customers.

Click here to register.

]]> http://bigtrousers.com.au/blog/2011/07/online-support-ticket-system-with-knowledgebase/feed/ 0 New Canon 5D Mk11 video rig http://bigtrousers.com.au/blog/2010/04/new-canon-5d-mk11-video-rig/ http://bigtrousers.com.au/blog/2010/04/new-canon-5d-mk11-video-rig/#comments Tue, 06 Apr 2010 05:36:18 +0000 Philip http://bigtrousers.com.au/blog/?p=1003 ]]>

I have finally assembled the components required to make better use of the Canon EOS 5D Mk11 HD video capture. This set up should allow greater stability, better focus action and view and a way better solution than just mounting on my stills tripod. I am looking forward to testing on some unsuspecting children.
What I am hoping to achieve is a shallow focus, Cinema style look in High Definition primarly for web.
After much research and a few fitting trials I have started with:

  • Manfrotto Pro Tripod ART 535 with 501HDV head
  • Canon 5D Mk11 body
  • Canon 17-40mm wide zoom
  • Canon 70-200mm tele zoom
  • Zacuto Z-Finder
  • D-Focus follow focus
  • indiRAILSpro DSLR
  • Lee Filter hood and ND grad set
  • Also around but not in shot, Delkin Fat Gecko Dual Suction Cup Camera/Mount
]]> http://bigtrousers.com.au/blog/2010/04/new-canon-5d-mk11-video-rig/feed/ 3 HD Video workflow http://bigtrousers.com.au/blog/2010/03/hd-video-workflow/ http://bigtrousers.com.au/blog/2010/03/hd-video-workflow/#comments Thu, 18 Mar 2010 00:48:15 +0000 Philip http://bigtrousers.com.au/blog/?p=980 ]]>
Bruce from benallaonline.com.au gets up to speed with HD video.
Includes 24 inch iMac, Canon 7D DSLR shooting 1080p video, loaded to Aperture 3 and edited in iMovie. Export at 720p and embedded from Vimeo upload.

]]> http://bigtrousers.com.au/blog/2010/03/hd-video-workflow/feed/ 0 My Year Without Sex http://bigtrousers.com.au/blog/2009/05/my-year-without-sex/ http://bigtrousers.com.au/blog/2009/05/my-year-without-sex/#comments Mon, 25 May 2009 08:21:55 +0000 Philip http://bigtrousers.com.au/blog/?p=508 ]]> Finally time for the Premiere release of Sarah Watts new film “My Year Without Sex”

Petrina did the graphic design for the graphic slides that appear throughout the film. Much stuffing around with dog biscuits and the like in the photographic studio for quite a few weeks but the result was worth it.

If you haven’t seen it yet book now and get along for a delightful story set in the West of Melbourne.

Read a review online at The Age.

Or get online to visit the official site.

my-year-without-sex

end-titles

may

]]> http://bigtrousers.com.au/blog/2009/05/my-year-without-sex/feed/ 0 Google Street View hits in Australia http://bigtrousers.com.au/blog/2008/08/google-street-view-hits-in-australia/ http://bigtrousers.com.au/blog/2008/08/google-street-view-hits-in-australia/#comments Tue, 05 Aug 2008 13:26:47 +0000 Philip http://bigtrousers.com.au/blog/?p=371 ]]> As Street view goes live in Australia I was sent this from Alan in The USA.
It looks like the young bloke was on the way home from school as the Google van went past.

Google Earth gets an update and now has Sun effects.
Our 3D model now can appear as it would look at sunrise.

Download our 3D Google Earth model here

]]> http://bigtrousers.com.au/blog/2008/08/google-street-view-hits-in-australia/feed/ 2 2008 Jazz Fringe festival begins http://bigtrousers.com.au/blog/2008/04/2008-jazz-fringe-festival-begins/ http://bigtrousers.com.au/blog/2008/04/2008-jazz-fringe-festival-begins/#comments Sun, 20 Apr 2008 08:47:36 +0000 Philip http://bigtrousers.com.au/blog/?p=249 ]]> The new 720p HD video screen at Federation square lit up on Friday with a slide show of graphics and upcoming acts.
Design by Petrina and built by Phil, this is the result.
More details about the Festival at Melbourne Jazz Fringe.

]]> http://bigtrousers.com.au/blog/2008/04/2008-jazz-fringe-festival-begins/feed/ 0 Landscape http://bigtrousers.com.au/blog/2008/01/landscape/ http://bigtrousers.com.au/blog/2008/01/landscape/#comments Tue, 22 Jan 2008 02:08:37 +0000 Philip http://bigtrousers.com.au/blog/2008/01/22/landscape/ ]]> We may not answer the phone at the moment in a hurry as we are shooting some landscape images for the photography site.

philipgreenwood.com.au

]]> http://bigtrousers.com.au/blog/2008/01/landscape/feed/ 0 Noogee trestle bridge http://bigtrousers.com.au/blog/2007/10/noogee-trestle-bridge/ http://bigtrousers.com.au/blog/2007/10/noogee-trestle-bridge/#comments Tue, 30 Oct 2007 22:17:20 +0000 Philip http://bigtrousers.com.au/blog/2007/10/31/noogee-trestle-bridge/ ]]> Thanks to Leonne who sent this image in of her new Trestle bridge photo now hanging in her dining room.

Hi Philip

Attached is a photo, of your photo in our dining room!

It looks great and the photo doesn’t do it justice! However it will give
you some idea!

All ours friends admire it – and I had someone here the other night who had
never been to our house and even she commented on it, not even knowing it
was new!!!

Thanks again!

noojee_in-house.jpg

The range of images available is online at philipgreenwood.com.au

]]> http://bigtrousers.com.au/blog/2007/10/noogee-trestle-bridge/feed/ 0 Simpsonize me http://bigtrousers.com.au/blog/2007/08/simpsonize-me/ http://bigtrousers.com.au/blog/2007/08/simpsonize-me/#comments Sat, 04 Aug 2007 00:25:18 +0000 Philip http://bigtrousers.com.au/blog/2007/08/04/simpsonize-me/ ]]> simpsonizeme.png

Now I am a Simpsons character.
Have a go for yourself

UPDATE: Ajay sent this one in.
alan_simpson.png
And this one from Michael Griffin:
michaelg_simpson.png
Carrie sent this one, now this is spooky.
carrie_simpson.png

]]> http://bigtrousers.com.au/blog/2007/08/simpsonize-me/feed/ 3 Someone shot me! http://bigtrousers.com.au/blog/2007/06/someone-shot-me/ http://bigtrousers.com.au/blog/2007/06/someone-shot-me/#comments Thu, 14 Jun 2007 11:33:50 +0000 Philip http://bigtrousers.com.au/blog/2007/06/14/someone-shot-me/ ]]> Thanks to Carrie for shooting me on the set yesterday.
I don’t get many of myself.
Who’s gettin’ old?
philip.jpg

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